With over a thousand members, the Mattermost troubleshooting forum is the leading peer-to-peer forum to help solve installation and configuration issues. To start:

A) Check for existing solutions

Please search the web for your error message in quotes to confirm your question isn’t already answered. Example: Searching for error message in Google.

If no results are found, check the Mattermost Troubleshooting Guide for common issues and solutions.

B) Start a thread, if one doesn’t exist 

If you can’t find an answer, follow the How to use the Troubleshooting Forum procedure to ask for help.